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Privacy Policy

At SignApp, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our services. By accessing or using SignApp, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: Name, email address, phone number, and other contact details when you register or communicate with us.
  • Usage Data: Information about how you interact with our services, including IP addresses, browser types, and pages visited.
  • Document Data: Files you upload for signing or processing, which may contain personal information.
  • Device Information: Technical details about the devices you use to access our services.
Data collection illustration showing various types of information being gathered

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information for service improvement
  • To monitor usage of our services
  • To detect, prevent, and address technical issues

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Encryption

All data transmissions are encrypted using industry-standard SSL/TLS protocols to ensure secure communication between your device and our servers.

Access Control

Strict access controls limit which employees can access your data, and only for legitimate business purposes.

Security illustration showing data protection measures

Data Sharing and Disclosure

We may share your information in the following situations:

  • With service providers who assist us in operating our business (under strict confidentiality agreements)
  • For legal compliance when required by law or in response to valid requests by public authorities
  • To protect the rights, property, or safety of SignApp, our users, or the public
  • With your consent for any other purpose disclosed at the time of collection

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

Access and Correction

You can request access to your personal data and ask us to correct or update inaccurate information.

Deletion

You may request deletion of your personal data, subject to certain legal exceptions.

Objection

You can object to certain processing activities, such as direct marketing.

Portability

You may request a copy of your data in a structured, commonly used format.

User rights illustration showing various data protection rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can control cookies through your browser settings. For more details, please visit our Cookie Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our Support page.